Privacy Policy – ReadMint

Effective Date: 24 September 2026
Website: readmint.shop

At ReadMint, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase eBooks or other digital products, or communicate with us.

By using ReadMint, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, make a purchase, download a digital product, or contact us, we may collect information such as:

• Name
• Email address
• Mobile number
• Billing information
• Order and transaction details
• Products purchased
• Account information, where applicable
• Customer-support communications
• IP address
• Browser and device information
• Website activity and usage information
• Marketing and referral information

We only seek personal information reasonably necessary for providing and improving our services.

2. Payment Information

Payments may be processed through third-party payment gateways.

ReadMint generally does not directly store complete debit card, credit card, UPI PIN, CVV, or banking credentials. Payment information is processed according to the policies and security practices of the applicable payment provider.

We may receive transaction-related information such as payment status, transaction/reference ID, amount, payment method, and order status.

3. How We Use Your Information

We may use collected information to:

• Process and confirm purchases.
• Provide access to purchased eBooks and digital products.
• Send order confirmations, invoices, download/access information and service messages.
• Manage customer accounts.
• Provide customer support.
• Resolve payment, download or account-related issues.
• Prevent fraud and misuse of our services.
• Improve our website, products and customer experience.
• Analyze website traffic and product performance.
• Send promotional emails, WhatsApp messages or other marketing communications where permitted and based on applicable consent/preferences.
• Comply with applicable legal and regulatory obligations.

Where processing relies on consent, users may withdraw consent, subject to applicable law and processing that remains necessary or legally permitted. The DPDP Act specifically provides for withdrawal of consent and requires consent requests to be clear and specific.

4. Cookies and Tracking Technologies

ReadMint may use cookies and similar technologies to operate and improve the website.

These technologies may be used for:

• Maintaining user sessions.
• Remembering preferences.
• Shopping cart functionality.
• Website analytics.
• Measuring advertising performance.
• Understanding how visitors interact with our website.
• Preventing fraudulent or suspicious activity.

Third-party services such as analytics, advertising platforms, payment providers, or embedded services may also use their own cookies or technologies according to their respective privacy policies.

5. Advertising and Analytics

We may use third-party analytics and advertising services, including platforms such as Meta or Google, to understand website performance and measure marketing campaigns.

Depending on the services enabled on our website, these providers may receive information such as device information, IP address, browser information, page visits, purchases, or advertising interactions.

Where required, appropriate consent mechanisms should be used before activating non-essential advertising or tracking technologies.

6. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers where reasonably necessary to operate ReadMint, including:

• Payment gateway providers
• Website hosting and cloud providers
• Email and communication providers
• Analytics providers
• Advertising and marketing platforms
• Customer-support systems
• Accounting or professional service providers

We may also disclose information where required by applicable law, legal process, court order, or a lawful request from an authorized government authority.

7. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet-based service, electronic transmission, or storage system can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining transaction records, providing customer support, preventing fraud, resolving disputes, and complying with legal or accounting obligations.

Data that is no longer required will be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

9. Your Privacy Choices and Rights

Subject to applicable law, you may contact us regarding:

• Information about personal data we process about you.
• Correction of inaccurate or incomplete information.
• Updating your personal information.
• Withdrawal of consent where processing is based on consent.
• Deletion or erasure requests where applicable.
• Marketing communication preferences.
• Privacy-related complaints or grievances.

Withdrawal of consent does not invalidate processing lawfully undertaken before withdrawal and may affect our ability to provide services that require the relevant information.

10. Marketing Communications

If you have opted to receive promotional communications, we may send information about:

• New eBooks
• Digital products
• Special offers
• Discounts
• Educational content
• Relevant ReadMint updates

You may unsubscribe from marketing emails through the unsubscribe option provided in those communications or contact us to update your preferences.

Transactional communications relating to purchases, payments, downloads, security, or customer support may still be sent where necessary.

11. Digital Products

ReadMint primarily provides digital products such as eBooks, guides, templates, and educational resources.

Information associated with a purchase may be retained as necessary to provide product access, verify transactions, provide support, maintain accounting records, and prevent unauthorized distribution or misuse.

India's Consumer Protection (E-Commerce) Rules apply to goods and services sold over digital/electronic networks, including digital products.

12. Children's Privacy

ReadMint is not intended to knowingly collect children's personal information without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that the matter can be reviewed and appropriate action taken.

13. Third-Party Links

Our website may contain links to third-party websites or services.

ReadMint is not responsible for the privacy practices, security, or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

The latest version will be published on this page with an updated effective date.

15. Contact & Grievance Information

For privacy questions, requests, complaints, or grievances, please contact:

ReadMint
Website: readmint.shop
Email: info@readmint.shop